At Bazooka Charlie's, we believe everyone's time has value.
We have cancellation, late arrival, and no show policies because our barbers reserve dedicated appointment times for our clients. We feel it's only fair that if we're going to ask our clients to respect those appointment times, we should hold ourselves accountable to the same standard.
That's why we created our $10 for 10 Guarantee.
If your barber is running 10 minutes or more behind your scheduled appointment time, we'll give you a $10 for 10 Card, valid for $10 off your next haircut.
The 10 minutes begins at your scheduled appointment time, provided you arrived and checked in on time.
For example, if your appointment is scheduled for 2:00 PM and your service has not begun by 2:10 PM, we owe you $10 toward your next cut.
We work hard to stay on schedule, but sometimes things happen that are outside of our staff's control.
The client before you may have arrived late. They may have requested additional adjustments or asked the barber to rework portions of the haircut multiple times. A service may be more complicated than expected, or something simply may have taken longer than anyone anticipated.
We don't want our barbers rushing the person in their chair just to beat the clock. We want them to give every client the attention and quality they deserve, including you when it's your turn.
We simply ask for a little understanding when those situations occur.
But we also recognize that whatever caused the delay doesn't make your time any less valuable.
We feel it's only fair that if we have cancellation and no show policies in place that hold clients accountable for the appointment time they reserve, we need to have a client friendly policy that holds us accountable, too.
We respect our barbers' time. We respect our clients' time. And we believe our policies should reflect both.
That's what $10 for 10 is all about.
The $10 for 10 Guarantee applies when you arrive and check in on time.
If you arrive after your scheduled appointment time, the guarantee does not apply. Depending on the length of the delay, we may also need to modify, reschedule, or cancel your service so we don't create a delay for the clients scheduled after you.
Your card is valid for $10 off your next haircut service at Bazooka Charlie's. It has no cash value, cannot be applied to a previous visit, and only one $10 for 10 Card may be redeemed per service.
You respect our time. We respect yours.
10 minutes behind. $10 off your next cut.
The $10 for 10 Guarantee is available at participating Bazooka Charlie's Barber Co. locations only.
Bazooka Charlie's locations may be independently owned and operated by franchisees. Each franchise owner has the right to adopt the $10 for 10 Guarantee, decline to participate, or establish their own location specific policies regarding appointment delays, cancellations, late arrivals, and no shows.
Please check with your local Bazooka Charlie's location for the policies applicable to your appointment.
Stay Sharp, America.
Bazooka Charlie's Barber Co.